Privacy Policy

Relode

Effective Date: January 2026

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Relode respects your privacy and is committed to protecting the personal and business information you provide. This Privacy Policy explains how Relode collects, uses, stores, shares, and protects information when you access or use our website, applications, services, and communications.

By using Relode, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

Relode collects information necessary to operate a business funding and financial services platform.

Personal Information

This may include:

• Full legal name
  
• Email address
  
• Phone number
  
• Mailing address
  
• Date of birth when required for verification
  
• Government issued identification when required by law or financial partners
  
  

Business Information

This may include:

• Business name and legal structure
  
• Employer Identification Number
  
• Business address
  
• Ownership and management information
  
• Revenue and financial performance data
  
• Bank account information
  
• Transaction history
  
  

Automatically Collected Information

When you use our website or services, we may automatically collect:

• IP address
  
• Browser type and device information
  
• Pages viewed and time spent on the site
  
• Cookies and similar tracking technologies
  
  

2. How We Use Your Information

Relode uses collected information to:

• Evaluate eligibility for business funding products
  
• Facilitate applications, approvals, and transactions
  
• Communicate with you regarding your account or services
  
• Verify identity and prevent fraud
  
• Comply with legal and regulatory obligations
  
• Improve platform performance and user experience
  
• Respond to customer support requests
  
  

3. How We Share Information

Relode does not sell your personal information.

We may share information with:

• Lending partners, financial institutions, and funding providers
  
• Payment processors and banking partners
  
• Identity verification and fraud prevention providers
  
• Service providers who assist with operations, hosting, analytics, or communications
  
• Legal authorities when required by law, court order, or regulation
  
  

All third parties are required to maintain confidentiality and data security standards.

4. Data Security

Relode implements administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse. While no system can be guaranteed 100 percent secure, we take commercially reasonable steps to protect your data.

5. Data Retention

We retain personal and business information only as long as necessary to:

• Provide services
  
• Comply with legal, regulatory, and accounting requirements
  
• Resolve disputes and enforce agreements
  
  

6. Cookies and Tracking Technologies

Relode uses cookies and similar technologies to:

• Improve site functionality
  
• Analyze traffic and usage patterns
  
• Personalize user experience
  
  

You may disable cookies through your browser settings, though some features may not function properly.

7. Your Rights and Choices

You may:

• Request access to your personal information
  
• Request correction of inaccurate data
  
• Request deletion of your information, subject to legal and compliance requirements
  

Requests can be made by contacting Relode directly.

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8. Third Party Links

Relode’s website may contain links to third party websites. Relode is not responsible for the privacy practices or content of those sites.

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9. Changes to This Policy

Relode may update this Privacy Policy from time to time. Changes become effective when posted. Continued use of the platform constitutes acceptance of the revised policy.

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10. Governing Law

This Privacy Policy is governed by the laws of the State of Tennessee, without regard to conflict of law principles.

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